Finally DfT speak out against FGW
This month, Transport Secretary Ruth Kelly gave a salutary warning to First Great Western on their performance and value for money to customers (passengers). The company will have to spend £29 million to, among other things, increase stock, increase compensation to passengers, and a basic requirement of a franchise: to run their trains on time.
This follows the revelation that FGW had cooked their punctuality and cancellation figures, although FGW said this happened through a mistake, and was not done on purpose.
This could be good.